Delete your SlotCut Owner account

You can request deletion of your owner account yourself, without contacting us. In the SlotCut Owner app:

1. Open the More tab.
2. Tap Delete Account at the bottom of the list.
3. Read what happens to your salon, then tap Request account deletion.
4. Confirm with Schedule deletion.

Only the salon owner can do this. Staff accounts cannot delete a salon they do not own — if you are a staff member and want your own account removed, email us using the address below.

If you have uninstalled the app or cannot sign in, email benagonapps@gmail.com from the email address on your account, or include the mobile number you registered with, so we can verify the request. We action verified requests within 30 days, on exactly the same terms as a request made in the app.

A salon is not one person’s data — staff depend on it for work and customers hold bookings against it. So a request does not delete anything straight away. Instead it opens a 30-day grace period, during which:

• Your salon and all of its branches stop accepting new bookings.
• They are shown as unavailable to customers browsing SlotCut.
• Your staff can no longer sign in, and everyone is signed out on every device.
• Nothing is deleted yet. All data is suspended, not destroyed.

We send you a notification confirming the exact date your account and salon will be deleted.

Cancelling the deletion

Sign back in any time within those 30 days. The app shows you a screen with two choices — choose Continue and the deletion is called off: your salon goes live again, bookings reopen, and your staff can sign in. Nothing will have been lost.

Choosing Delete Account on that screen records that you meant it, but does not bring the date forward — you keep the full 30 days to change your mind either way.

Once the grace period ends, we permanently remove:

• Your owner account — name, phone number, email address and profile photo — along with your password and notification tokens.
• Your salon and every branch, including their profile, photos, services and schedules.
• Your staff members’ profiles, and their accounts unless they also work at another salon on SlotCut, in which case that account is left alone.
• Any bookings still open at that point, which are cancelled so the customers holding them are told rather than left with an appointment at a salon that no longer exists.

Phone numbers are released as part of this, so you and your staff are free to register new SlotCut accounts with them later. A new signup on a released number is a genuinely new account — nothing links back to the deleted one.

Past bookings, payment records and customer reviews are kept. They are not only your data: bookings and reviews belong to the customers who made them, and payment records must be retained to meet legal, tax and accounting obligations in India. These records are kept for as long as those obligations require.

Your name and contact details are stripped from everything that survives, so retained records no longer identify you or your staff — they read as an anonymous past transaction. Anonymised records may also be kept in aggregate statistics that cannot be traced back to any individual.

For anything about this process, or to check the status of a request, email benagonapps@gmail.com. Our full Privacy Policy explains what we collect and how it is handled.